Shipping and Return

‌1. Shipping Scope‌

Available for orders shipped to countries outside the manufacturer's base location.
Standard shipping rates apply based on destination and package weight.

‌2. Delivery Timeline‌

Estimated delivery: 7–30 business days (varies by region).
Expedited shipping options may be available for select destinations at additional cost.
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3. Duties & Taxes‌

Buyers are responsible for all import duties, taxes, and customs fees applicable in their country.
Manufacturer provides necessary documentation (e.g., commercial invoice, HS codes) to facilitate customs clearance.

 For ddp country provide no customs duty, no VAT, no hidden fees at delivery.

‌4. Returns & Refunds‌

‌Damaged Items‌: Contact support within 48 hours of delivery with photos/videos for resolution.
‌Wrong Item‌: Return unopened original packaging for a refund or exchange.
‌Non-Defective Returns‌: Not accepted for custom-made or personalized products.

‌5. Warranty & Support‌

Warranty claims follow the terms outlined in the ‌Carbon Fiber Frame Warranty Policy‌ (e.g., 2-year coverage for manufacturing defects).

International customers must submit proof of purchase and defect details via email to ceccottibike@hotmail.com.

‌6. Additional Notes‌

Shipments may require signatures for high-value items.
Manufacturer is not liable for delays caused by customs or local postal services.
Policy subject to change based on international trade regulations.
‌Contact‌: ceccottibike@hotmail.com